Telecommunications: In the 1990s, Russia’s telephone system underwent a major transition, as more than 1,000 companies gained licenses to provide services. The number of private lines increased sharply during that period, although long waiting periods remained the norm. The government’s goal is to add 50 million fixed lines by 2010. Major improvements in recent years include increased access to digital lines (mainly in urban centers) and major infrastructural improvements. The demand for main line service remains unmet, and service outside urban centers is inadequate, however. In 2003 the ratio of telephone lines to inhabitants, 24.3 per 1,000, was substantially lower than in Eastern Europe. Digital trunk lines now connect St. Petersburg on the Baltic with Khabarovsk in the Far East and Moscow with Novorossiysk on the Black Sea. Some 60 regional capitals offer modern digital systems, but in 2004 an estimated 54,000 rural communities lacked telephone service entirely. Driven by slow installation of conventional lines, cellular phone use has increased dramatically since 2000. Between 2002 and 2003, the number of cellular subscribers doubled to 36 million. Moscow easily leads Russia’s regions in both conventional and cellular phone use. The government has postponed privatization of Svyazinvest, the state holding company that controls most of Russia’s telecommunications industry, including the long-distance monopoly Rostelkom.
Partly because of difficulties with the telecommunications infrastructure, Internet use has grown more slowly in Russia than elsewhere. The scarcity of home computers and high fees are other obstacles. Estimates vary from 6 million to 18 million Internet users; in urban centers, especially Moscow, use has increased dramatically in recent years. Other centers of high use are Irkutsk, Krasnodar, Nizhniy Novgorod, Novosibirsk, Vladivostok, and Yekaterinburg. Corporate accounts make up about two-thirds of Internet use.